Privacy Policy

Effective date: July 29, 2026

Solvents USA (“Solvents USA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request product information or documentation, or communicate with us about a quote or order.

Information We Collect

Information you provide. We may collect information that you voluntarily provide by email, telephone, website form, or other communication. This may include your name, email address, telephone number, company name, job title, shipping or business address, requested product, grade, quantity, packaging, delivery requirements, and the contents of your message.

Information collected automatically. When you use the website, our hosting, security, analytics, and website-service providers may automatically collect technical information such as your IP address, browser type, device type, operating system, referring page, pages viewed, approximate location, and the date and time of your visit.

How We Use Information

We may use information to:

• Respond to questions, quote requests, and product inquiries.
• Provide information about availability, grades, packaging, documentation, and delivery.
• Process, coordinate, and maintain records relating to customer requests and orders.
• Operate, maintain, secure, and improve the website and our business services.
• Detect and prevent fraud, misuse, security incidents, and technical problems.
• Comply with legal, regulatory, tax, safety, and recordkeeping obligations.

Cookies and Analytics

The website may use cookies and similar technologies that are necessary for site operation, security, performance, and user preferences. If Google Analytics or a similar analytics service is enabled, it may collect information about website visits and interactions through cookies or comparable technologies. We use this information to understand website performance and improve the visitor experience.

You can control cookies through your browser settings. Disabling certain cookies may affect how some website features operate. Google provides additional information about how it processes data from sites that use its services at Google’s partner-sites privacy page.

How We Share Information

We may share information with service providers that support our website or business operations, such as hosting, email, analytics, security, document storage, logistics, professional advisors, and technology providers. We may also share information with suppliers, carriers, or other business partners when reasonably necessary to respond to your request, provide a quote, coordinate delivery, or fulfill an order.

We may disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, property, or security of Solvents USA, our customers, or others. We do not sell personal information for money or use it for cross-context behavioral advertising.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business and transaction records, resolving disputes, enforcing agreements, and satisfying legal, tax, regulatory, and safety requirements.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure. Please do not submit Social Security numbers, payment-card information, medical information, or other highly sensitive personal information through general website forms or ordinary email.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you. You may also have the right to ask questions about our data practices or object to certain uses of your information. We may need to verify your identity before processing a request, and some information may be retained when permitted or required by law.

To submit a privacy request, email orders@solventsusa.com or call 702-280-1184.

Third-Party Websites and Documents

The website may link to third-party websites, hosted documents, or services that we do not control. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

Children’s Privacy

This website is intended for business and commercial audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date.